Frequently Asked Questions

Discover answers to all your questions right here! If there’s anything more you’d like assistance with, pls feel free to reach out. 

Creating a Bykalers account is easy! Simply provide a valid email address and create a password on our website. Click on the “Sign In” link or follow this link to get started.

Bykalers is proudly located in Malaysia.

Learn the simple steps to browse, select, and place an order for your favorite bags on our website.

We accept the following payment methods:

  • VISA
  • Mastercard
  • FPX Online Banking
  • GrabPay
  • Touch n Go
  • Shopee Pay

If you encounter any issues with your order, please email us at, and we will assist you accordingly.

Enjoy free delivery for orders totaling RM250 and above. A RM10 delivery fee per order applies to orders below RM250.

Pls refer to the Shipping page for shipping information.

Keep an eye out for our coupon codes. To apply, enter the code at the checkout page, and the new discounted price will be reflected if the coupon is valid.
After your order is shipped, we will send a confirmation email with a tracking link, allowing you to conveniently track your package.